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Researching Customer Satisfaction and Loyalty

Usually dispatched within 3 - 5 business days.

In Stock (420)

£ 44.39

Description

This practical guide examines how to research customer satisfaction and loyalty from both a client and supplier perspective, and how to get the best results from such research.

Book Details
EAN:
9780749443368
Binding:
Paperback
Dimensions(mm):
233 x 163 x 15 mm
Publication Date:
2005-07-03
Publisher:
Publication Country:
GB