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This is Service Design Doing

Usually dispatched within 3 - 5 business days.

In Stock (20)

£ 32.99

Description

How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers.

Book Details
EAN:
9781491927182
Binding:
Paperback / softback
Dimensions(mm):
187 x 233 x 25
Publication Date:
2018-01-19
Publisher:
Publication Country:
United States