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Free Shipping to all UK customers for orders over £25.00
Free Shipping to all UK customers for orders over £25.00
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£ 175.50
The book provides a data-driven approach to real-world CRM applicable to commercial pilot performance. It addresses the shift to a systems-based resilience thinking to understand how worker performance acts as a buffer against failure. Those in the aviation industry will benefit from the alternative approaches to training and organisational design.