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Mapping Experiences

Usually dispatched within 3 - 5 business days.

In Stock (6)

£ 37.11

Description

This updated book shows your team how to use alignment diagrams to turn valuable customer observations into actionable insight. With this powerful technique, you can visually map existing customer experience and envision future solutions.

Book Details
EAN:
9781492076636
Binding:
Paperback / softback
Dimensions(mm):
233 x 187 x 25
Publication Date:
2020-11-30
Publisher:
Publication Country:
United States