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Quality Issues in Heritage Visitor Attractions

By  Ian Yeoman

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In Stock (809)

£ 195.75

Description

Covers a diverse range of quality issues and theories in the context of heritage attractions. This text presents a different 'flavour' of quality by looking at aspects such as critical success factors for heritage organizations, methods of quality improvement, developing the concept and offering, and quality tools for managers.

Book Details
EAN:
9780750646758
Binding:
Hardback
Dimensions(mm):
169 x 245 x 26
Publication Date:
2000-12-04
Publication Country:
United Kingdom