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Rethinking Performance Measurement

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In Stock (319)

£ 48.00

Description

Performance measurement remains a vexing problem for business firms and other kinds of organisations. This book explains why the performance we want to measure (long-term cash flows, long-term viability) and the performance we can measure (current cash flows, customer satisfaction, etc.) are not the same.

Book Details
EAN:
9780521103268
Binding:
Paperback / softback
Dimensions(mm):
229 x 155 x 14
Publication Date:
2009-03-19
Publication Country:
United Kingdom