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Total Quality Management (TQM)

Usually dispatched within 3 - 5 business days.

In Stock (884)

£ 175.50

Description

Organisations are focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Management (TQM) integrates all phases and ensures a defect free quality product. This book provides the understanding of all aspects of TQM and the implementation.

Book Details
EAN:
9780367512835
Binding:
Hardback
Dimensions(mm):
163 x 240 x 19
Publication Date:
2020-10-05
Publication Country:
United Kingdom