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Product Classifications

Customer services

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Customer Services

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Paperback

Customer Experience For Dummies

Bob Kelleher , Roy Barnes

In Stock

£ 14.84 £ 17.99

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Hardback

Human Sigma

Jim Asplund , John H. Fleming

In Stock

£ 20.46 £ 20.99

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Hardback

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

Joseph, PhD Michelli

In Stock

£ 18.14 £ 21.99

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Paperback

Brilliant Customer Service

In Stock

£ 12.36 £ 14.99

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Paperback

Perfect Phrases for Customer Service, Second Edition

In Stock

£ 14.01 £ 16.99

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Hardback

The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer’s Business

Richard Chase , Sriram Dasu

In Stock

£ 26.39 £ 31.99

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Paperback

Ten Principles Behind Great Customer Experiences, The

In Stock

£ 21.41

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Hardback

Chief Customer Officer 2.0

In Stock

£ 18.98 £ 23.00

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Paperback

Hug Your Customers

In Stock

£ 10.71 £ 12.99

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Paperback

Design. Think. Make. Break. Repeat.

Cara Wrigley , Martin Tomitsch

In Stock

£ 29.24 £ 29.99

Book cover image

Hardback

Unlocking the Customer Value Chain

Greg Piechota , Thales S. Teixeira

In Stock

£ 20.63 £ 25.00

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Hardback

The Customer Success Professional's Handbook

Ashvin Vaidyanathan , Ruben Rabago

In Stock

£ 19.80 £ 24.00

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Paperback

Celebrity Service

In Stock

£ 12.66 £ 12.99

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Hardback

Listen Up!

In Stock

£ 15.66 £ 18.99

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Paperback

Lean Customer Development

In Stock

£ 26.39 £ 31.99

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Hardback

Managing Customer Experience and Relationships

Don Peppers , Martha, Ph.D Rogers

In Stock

£ 84.38

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Paperback

Customer Service: Pearson New International Edition

In Stock

£ 82.20

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Hardback

The Art of Client Service

In Stock

£ 21.45 £ 26.00

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Paperback

Five Star Service

Michael Heppell

In Stock

£ 9.75 £ 12.99

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Paperback

Artificial Intelligence for Customer Relationship Management

In Stock

£ 155.99

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Paperback

Digital Economy for Customer Benefit and Business Fairness

In Stock

£ 128.24

Book cover image

Paperback

A Practical Guide to CRM

Janice Reynolds

In Stock

£ 63.44

Book cover image

Hardback

Excellence in Managing Worldwide Customer Relationships

In Stock

£ 121.49

Book cover image

Paperback

Raving Fans!

Kenneth Blanchard , Sheldon Bowles

In Stock

£ 8.09

Book cover image

Hardback

Business Process Mapping

J. Mike Jacka , Paulette J. Keller

In Stock

£ 49.59

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