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Customer Service Essentials

Usually dispatched within 3 - 5 business days.

In Stock (916)

£ 108.00

Description

Customer Service Essentials is a key resource on managing customer service in Africa and beyond. It uses case studies to illustrate concepts, offering practical insights for achieving excellent service, productivity, and employee satisfaction. The book addresses challenges, success factors, and guidelines for effective customer engagement.

Book Details
EAN:
9781641136860
Binding:
Hardback
Dimensions(mm):
234 x 156 x 16
Publication Date:
2019-08-13
Publication Country:
United States