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Using Information to Develop a Culture of Customer Centricity

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In Stock (485)

£ 28.34

Description

Sets the stage for understanding the holistic marriage of information, socialization, and process change necessary for transitioning an organization to customer centricity. This book begins with an overview list of 8-10 precepts associated with a business-focused view of the knowledge necessary for developing customer-oriented business processes.

Book Details
EAN:
9780124105430
Binding:
Paperback / softback
Dimensions(mm):
151 x 228 x 6
Publication Date:
2013-11-25
Publication Country:
United States