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Customer services
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Customer Services

Page 1 of 6
Book cover image

Paperback

Brilliant Customer Service

Debra Stevens

In Stock

£ 12.36 £ 14.99

Book cover image

Paperback

Ten Principles Behind Great Customer Experiences, The

Matt Watkinson

In Stock

£ 21.41

Book cover image

Paperback

Social Robot Experience

Mi Meurer

In Stock

£ 77.99

Book cover image

Hardback

Consumer Brand Relationships in Tourism

In Stock

£ 239.99

Book cover image

Paperback

Hug Your Customers

Jack Mitchell

In Stock

£ 10.71 £ 12.99

Book cover image

Hardback

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

Joseph, PhD Michelli

In Stock

£ 18.14 £ 21.99

Book cover image

Hardback

Fundamentals of Customer-Focused Management

Joby John

In Stock

£ 90.00

Book cover image

Paperback

Information Obligations and Disinformation of Consumers

In Stock

£ 107.99

Book cover image

Paperback

Service Leadership

Judith Banks Strother ,  Svafa Gronfeldt

In Stock

£ 165.90

Book cover image

Paperback

Managing Customer Relationships And Building Loyalty

Jochen Wirtz

In Stock

£ 10.74

Book cover image

Paperback

Designing Complaint Handling And Service Recovery Strategies

Jochen Wirtz

In Stock

£ 10.74

Book cover image

Paperback

The New Customer Experience Management

Ivaylo Yorgov

In Stock

£ 47.24

Book cover image

Hardback

The New Customer Experience Management

Ivaylo Yorgov

In Stock

£ 168.00

Book cover image

Hardback

The Art of Client Service

Robert Solomon

In Stock

£ 21.45 £ 26.00

Book cover image

Hardback

Chief Customer Officer 2.0

Jeanne Bliss

In Stock

£ 18.98 £ 23.00

Book cover image

Paperback

Customer Experience For Dummies

Bob Kelleher ,  Roy Barnes

In Stock

£ 14.84 £ 17.99

Book cover image

Paperback

The Practical Guide to Achieving Customer Satisfaction in Events and Hotels

Adrian Martin ,  Philip Berners

In Stock

£ 53.99

Book cover image

Hardback

The Customer Success Professional's Handbook

Ashvin Vaidyanathan ,  Ruben Rabago

In Stock

£ 19.80 £ 24.00

Book cover image

Paperback

Customer Relationship Management in the Digital Age

G. Shainesh ,  Varsha Jain ,  Jagdish N. Sheth

In Stock

£ 73.19

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Paperback

Customer Service Delivery in Africa

Doreen Anyamesem Odame ,  Robert Ebo Hinson ,  Esi Akyere Mensah

In Stock

£ 62.09

Book cover image

Paperback

Customer Service: Pearson New International Edition

Elaine Harris

In Stock

£ 82.20

Book cover image

Paperback

Five Star Service

Michael Heppell

In Stock

£ 9.75 £ 12.99

Book cover image

Hardback

Customer Relationship Management in the Digital Age

G. Shainesh ,  Varsha Jain ,  Jagdish N. Sheth

In Stock

£ 283.50

Book cover image

Hardback

The Dark Side of CRM

In Stock

£ 209.25

Book cover image

Paperback

Electronic Customer Relationship Management

Jerry Fjermestad ,  Nicholas C Robertson Jr

In Stock

£ 79.64

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